All of our jewellery, (with the exception of Earrings due to hygiene and TI2 Titanium jewellery) which is all hand made and customer specific) carries a 7 day, no quibble money back guarantee. (postage costs are not refunded unless the jewellery is damaged).

If you are not entirely delighted with your purchase, all goods must be returned in the prestine condition in which despatched.
In the rare instance that product is faulty (this should never happen as all our products are checked and packaged securely before shipment), we will refund your money or replace. Before return of any item, please contact us by submittong the form provided to obtain an authorisation returns number. Reason for return and return number must be indicated upon return. All goods returned are at the senders expense (unless faulty).
We recommend that Royal Mail Special Delivery service is used for adequate insurance, in the event of loss or non delivery.
Please note that if we deem the jewellery to be misused or damaged, refund or replacement will not be issued.

If goods are damaged or you are not 100% happy with your order, please email us usong the form provided.

This does not affect your statutory rights.